International Patients Department (IPD)

Akbar Pediatric Educational, Research, and Medical Center

Mashhad University of Medical Sciences (MUMS)

Institutional Governance & Accreditation

• Hospital Director: Dr. Seyed Ali Jafari

• Hospital Executive Manager: Dr. Abdollah Reyhani Yasavoli

• National Accreditation Status: Grade 1 (Top Tier) — Ministry of Health and Medical Education (MOHME), Iran

About the International Patients Department (IPD)

The International Patients Department (IPD) at Akbar Pediatric Educational, Research, and Medical Center provides coordinated healthcare services for international patients and their accompanying family members.

Established in conjunction with the hospital's foundation in 2017, the IPD operates under the official authorization and licensing framework of the Ministry of Health and Medical Education (MOHME).

As a tertiary pediatric referral center in northeastern Iran, Akbar Hospital provides specialized and subspecialized medical services for children with complex and rare conditions. The IPD facilitates access to these services for international patients through a coordinated, patient-centered care pathway.

The IPD team supports international patients throughout the care process, including pre-arrival medical coordination, appointment scheduling, admission arrangements, language support, administrative assistance, financial coordination, and post-discharge follow-up.

IPD Core Team & Clinical Leadership

Lead IPD Medical Consultant

Dr. Sepideh Bagheri

• Academic Affiliation: Faculty Member, Mashhad University of Medical Sciences (MUMS)

• Specialty: Pediatric Endocrinology and Inborn Metabolic Disorders

• Primary Specialty: General Pediatrics

• IPD Responsibilities: Clinical evaluation of international patients, initial case assessment and triage, coordination with relevant pediatric subspecialties, and support for treatment and discharge planning.

Comprehensive IPD Services

The IPD provides coordinated services throughout the international patient's care journey:

Before Arrival

• Review of medical records and diagnostic documents

• Preliminary clinical assessment and referral to the appropriate specialist

• Coordination of remote physician consultations when required

• Appointment scheduling

• Preliminary treatment and cost estimates, subject to clinical assessment

During Hospitalization

• Assistance with admission and registration procedures

• Coordination of inpatient and outpatient services

• Access to specialized and subspecialized pediatric services

• Coordination with multidisciplinary clinical teams

• Language and communication support

• Assistance for patients and accompanying family members

Specialized Pediatric Services

International patients may be referred, according to their clinical needs, to relevant pediatric subspecialty services, including:

• Pediatric Cardiology

• Pediatric Neurology

• Pediatric Surgery

• Epidermolysis Bullosa (EB)

• Phenylketonuria (PKU)

• Cystic Fibrosis

• Inborn Errors of Metabolism and Metabolic Disorders

• Pediatric Endocrinology

• Other specialized pediatric services available at Akbar Hospital

After Discharge

• Discharge coordination and preparation of medical documentation

• Follow-up appointments

• Continuity-of-care arrangements

• Remote follow-up when clinically appropriate

• Physician-to-physician communication when required

International Patient Support

The IPD assists international patients and their accompanying family members with the administrative and communication aspects of their healthcare journey, including:

• Medical document coordination

• Translation and interpretation support

• Appointment and admission coordination

• Financial and administrative guidance

• Coordination with relevant institutional authorities when required

• Assistance with discharge documentation and follow-up arrangements

Patient-Centered Care for International Families

Akbar Hospital is committed to providing safe, coordinated, and child-centered care for international pediatric patients.

Through collaboration among the IPD, pediatric specialists, nursing teams, diagnostic services, and hospital administration, the department aims to provide international families with a coordinated pathway from initial medical inquiry to treatment, discharge, and follow-up care.

Understanding Medical Tourism

Medical tourism generally refers to travel across international borders for the purpose of obtaining medical diagnosis, treatment, rehabilitation, or other healthcare services.

For international pediatric patients, medical travel often involves not only the patient but also accompanying parents or family members. Effective coordination of clinical, administrative, communication, and follow-up services is therefore an important component of the international patient care pathway.

At Akbar Hospital, the IPD serves as the primary coordination point for international patients, facilitating communication between patients and families and the hospital's clinical and administrative teams.

Contact the International Patients Department

For international patient inquiries, medical records, appointment requests, and treatment coordination, please contact the International Patients Department through the official MUMS international patient communication channels.

Contact Us